We understand the pressure you may be feeling from the rising cost of living and increased mortgage rates.
We’re here to help and have adopted the Mortgage Charter announced by the UK Government. We’re working with them, other mortgage lenders and regulators to offer you the support you may need.
The following will help explain what support is currently available, as well as answer some questions you may have.
We understand you might be worried about your mortgage payments, and we are here to help.
You can book a rate up to 6 months in advance and choose a better rate at a later stage if one becomes available before your rate expires.
To check if you’re eligible, go to the ‘Can I switch my rate' section below.
The UK Government launched the Mortgage Charter. This is available to regulated UK residential mortgage holders.
Barclays in the Crown Dependencies will support customers by extending those measures to our residential mortgage holders in the islands.
If you’re worried you might struggle with your mortgage payments, we can help. Please call us as soon as possible on 01624 684444 so we can find the best way to support you. We’re here Monday to Friday from 9am to 5pm.
Interest rates on mortgages are directly linked to the Bank of England base rate, so when this changes, mortgage rates change too. Depending on your type of mortgage (for example, whether it’s a fixed or variable rate) this might change how much you pay back each month. If your mortgage rate is fixed it won’t change until the fixed rate period ends.
We understand you might be worried about your mortgage payments, and we are here to help.
You can book a rate up to 6 months in advance and choose a better rate at a later stage if one becomes available before your rate expires.
If you are currently on a fixed rate the new rate will take effect at expiry of your existing rate.
If you want to book a rate earlier than 180 days from your rate changing, you may be subject to an early repayment charge.
If you are interested in switching your rate, please contact us on 01624 684444.
The base rate is the rate the Bank of England charges banks and other lenders when they borrow money. It affects the interest rates that banks charge people for their mortgage, loans, or other types of borrowing.
This means your mortgage rate could change when the Bank of England changes the base rate, depending on what type of mortgage you have.
We are committed to helping our clients and understand that at times, you may require additional support. If needed, we can provide this communication in braille, large print or audio. Please get in touch with your usual Barclays contact, or use the details on the Contact us page of our website if you would like to discuss your circumstances or share feedback. You can also find more information on our Accessibility page.
