Due to the coronavirus outbreak, we have fewer colleagues than normal answering the phones and our waiting times are longer than usual - we’re sincerely sorry about this.

To help us support those who are in most urgent need, we’d ask you to only call if you have an immediate financial problem that can’t wait. But, while all this is going on, with our app and online banking you can manage your money like you did before. For more information, view our coronavirus page.

Get an answer to your question now

Before you call us, it might be easier and quicker to find the answer to your question online:

Personal and Premier clients FAQs
Business, corporate clients and institutions FAQs

Contact your local team


We want you to always have an excellent experience. If you feel you need to complain, we promise you that we’ll do our best to put things right as soon as we can.

B.Net support help desk

For Wealth Online Banking assistance, please contact our helpdesk.