How to apply for an account

Apply for an account online

• Applying for an account online is easy. It takes about 20-30 minutes
• You can book a video appointment with a moment banker to verify documents you’ve submitted online
• Or you can post documents (certified originals only)
• Or you can choose ‘Postal journey’ when applying online and visit your branch with the required documents. A moment banker will take copies and add the information to your online application via your unique reference number
• If successful, you’ll receive your new account details by letter between five to seven working days¹.

Apply for your account online.

IMPORTANT INFORMATION: We are performing maintenance on our online application form this weekend from 23:00 on Friday 26 July until 09:00 on Monday 29 July (UK time). This means you will be unable to apply or update existing applications during this time. We’re sorry for any inconvenience and thank you for your patience. 

Apply for an account in branch

• Visit your local branch to complete the account application with a moment banker
• Request to book a 45 minute appointment by calling your local branch
• You'll be called back within 24 hours confirming your appointment, or you can use our walk-in service
• Bring original documents for the identification and verification process, with details of your tax ID
• It may be possible to walk away with your new bank account details (sort code and account number), otherwise you will be notified by letter in five to seven working days¹.

Visit us in branch today.