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Strictly necessary cookies

The data collected in this category is essential to provide our services to you. The data is necessary for the website to operate, to verify your identity and to maintain your security and privacy while using the website. It enables you to move around the website and use its features, such as accessing secure areas. We also use this data to check that it’s you when you’re using online banking and to help us to detect and prevent fraud. For example, we collect behavioural biometrics (such as the way you use your device) to enable us to track changes in the way you interact with the service. This category is always on, as without this data, the services you’ve asked for can’t be provided. Although it is possible to disable cookies on websites via the browser settings, this would affect the functionality of the website, causing it not to work. This data is not used for marketing purposes or for the purposes covered by the other three categories below.

Cookie name Application Categorisation Duration Details
__cf_bm Cloudflare Strictly necessary 30 minutes This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
adobeujs-optin Adobe Experience Cloud Strictly necessary 6 months Manage opt-in permissions.
ak_bmsc Akamai Strictly necessary Session Makes sure you’re human, to stop automated software from spamming our site.
AWSALB Amazon Web Services Strictly necessary 7 Days Divides tasks evenly between our servers. This keeps our site stable when lots of people are using it at once.
AWSALBCORS Amazon Web Services Strictly necessary 7 Days Divides tasks evenly between our servers. This keeps our site stable when lots of people are using it at once.
bm_mi Akamai Strictly necessary Session It is used to analyse traffic to determine if it is automated traffic generated by bots or a human user.
bm_sv Akamai Strictly necessary 1 hour It is used to analyse traffic to determine if it is automated traffic generated by bots or a human user.
CCP Adobe Experience Cloud Strictly necessary 6 months Stores your cookie preferences. 

Functionality cookies

Data collected in this category enables the website to remember choices you make. This means a more personalised experience for features of the website that can be customised. It may also be used to provide services you've asked for, such as watching a video or commenting on a blog.

The data may also be used to ensure that our banking services and communications are relevant to you. This category can’t track your activity on other websites. Without this data, the website can’t remember choices you've previously made or personalise your experience in the website.

Cookie name Application Categorisation Duration Details
lang LinkedIn Functionality Session Used to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.

Performance cookies

In most cases, the data collected in this category is anonymous and is used to inform us how the website is used, for example which areas you use most often and if you receive any error messages. With this data we can then improve how our website works and be sure that the products and services we offer are right for you and other people. 

In limited cases for mobile banking issues, the information also enables us to identify specific issues you may have had.

This data is not used to target you with online advertising. Without this data, we can't assess how our website is performing and make relevant improvements that could better your banking experience.

Cookie name Application Categorisation Duration Details
AMCV_14215E3D5995C57C0A495C55%40AdobeOrg Adobe Experience Cloud Performance 6 months Adobe uses this to track users across their websites and services.
AMCV_14CF22CE52782FEA0A490D4D%40AdobeOrg Adobe Experience Manager Performance 13 months Adobe uses this to track users across their websites and services.
AMCVS_14215E3D5995C57C0A495C55%40AdobeOrg Adobe Experience Manager Performance Session This cookie is used to identify a unique visitor.
AMCVS_14CF22CE52782FEA0A490D4D%40AdobeOrg Adobe Experience Manager Performance Session Adobe uses this to track users across their websites and services.
demdex Audience Manager Performance 6 months Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions, such as visitor identification, ID synchronization, segmentation, modeling, reporting, and so on.
dextp Audience Manager Performance 6 months Syncs data between your devices and records the last time this was completed. 
dpm Audience Manager Performance 6 Months Sends events to Adobe Audience Manager.
gpv Adobe Analytics Performance session This cookie is set by Adobe Analytics to store the quantity of pages the end user views when visiting websites.
s_cc Adobe Analytics Performance Session Identifies which cookies you’ve accepted in your browser. 

Targeting cookies

Data collected in this category enables the website to remember choices you make. This means a more personalised experience for features of the website that can be customised. It may also be used to provide services you've asked for, such as watching a video or commenting on a blog.

The data may also be used to ensure that our banking services and communications are relevant to you. This category can’t track your activity on other websites. Without this data, the website can’t remember choices you've previously made or personalise your experience in the website.

Cookie name Application Categorisation Duration Details
__Secure-1PAPISID Google Ads Targeting 13 months Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-1PSID Google Ads Targeting 13 months Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-1PSIDCC Google Ads Targeting 1 year Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-1PSIDTS Google Targeting 1 year This cookie stores an encrypted timestamp that helps maintain user sessions and preserves their preferences and settings across various Google services and websites.
__Secure-3PAPISID Google Ads Targeting 13 months Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-3PSID Google Ads Targeting 13 months Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-3PSIDCC Google Ads Targeting 1 year Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising.
__Secure-3PSIDTS Google Targeting 1 year This cookie stores an encrypted timestamp that helps maintain user sessions and preserves their preferences and settings across various Google services and websites.
__Secure-ENID Google Targeting 13 months This cookie is used by Google to remember your preferences and other information.
_gcl_au Google Adsense Targeting 3 months Tells Google about your activity on our site, so they can show you relevant ads.
_guid Linkedin Targeting 3 months Identifies a LinkedIn member for advertising via Google Ads.
aam_uuid Audience Manager Targeting 1 month Assigns you with a unique user ID number when you visit our site. 
AEC Google Targeting 6 months Used to detect spam, fraud, and abuse to help ensure advertisers are not incorrectly charged for fraudulent or otherwise invalid impressions or interactions with ads, and that YouTube creators in the YouTube Partner Program are remunerated fairly.
AnalyticsSyncHistory LinkedIn Targeting 28 days Used to store information about the time a sync took place with the lms_analytics cookie.
APISID Google / Youtube Targeting 13 months Stores the user's preferences and other information. This includes the preferred language, the number of search results to be displayed on the page and the decision whether or not to activate Google's SafeSearch filter.
ar_debug Google Targeting 1 month Visitors from Google display.
at_check Adobe Target Targeting Session Used to determine if a visitor has accepted the use of cookies for Adobe Target.
bcookie LinkedIn Targeting 1 year Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform.
dfpfpt Linkedin Targeting 1 Year Unique user identifier to prevent abuse in payment workflows for LinkedIn.
DV Google Ads Targeting 1 day Track and collect data to deliver and retarget ads tailored to user preferences based on specific websites visited.
fptctx2 Linkedin Targeting Session Used to prevent abuse in payment workflows for LinkedIn.
HSID Google / Youtube Targeting 13 months Stores the user's preferences and other information. This includes the preferred language, the number of search results to be displayed on the page and the decision whether or not to activate Google's SafeSearch filter.
IDE Google Targeting 13 Months Tells Google about your activity on our site, so they can show you relevant ads.
li_gc LinkedIn Targeting 6 months Stores visitors' consent to the use of cookies for non-essential purposes.
li_mc Linkedin Targeting 6 months Used as a temporary cache to avoid database queries for member consent to use non-essential cookies. Used additionally to store consent information on the client side.
li_sugr Linkedin Targeting 3 Months Used to make a probabilistic match of a user's identity outside the Designated Countries.
liap Linkedin Targeting 3 months Used by non-www.domains to denote the logged in status of a member.
lidc LinkedIn Targeting 1 day This cookie is set by LinkedIn and is used for routing purposes.
lms_ads Linkedin Targeting 1 month Used to identify LinkedIn Members off LinkedIn in the Designated Countries for advertising.
lms_analytics Linkedin Targeting 30 days Used to identify LinkedIn Members in the Designated Countries for analytics.
mbox Adobe Target Targeting 13 months Measures how well the content on a page is performing in terms of engagement.
NID Google Targeting 6 months It is used to store user preferences and information, such as language preferences and customised search results.
receive-cookie-deprecation Google Targeting 6 months Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.
SAPISID Google Ads Targeting 13 months Advertising targeting.
SID Google / Youtube Targeting 13 Months Stores the user's preferences and other information. This includes the preferred language, the number of search results to be displayed on the page and the decision whether or not to activate Google's SafeSearch filter.
SIDCC Google / Youtube Targeting 1 year This cookie is for YouTube integration and/or analytics.
SOCS Google Targeting 13 months This cookie is used by Google to store a user’s state regarding their cookies choices.
SSID Google / Youtube Targeting 13 months Stores the user's preferences and other information. This includes the preferred language, the number of search results to be displayed on the page and the decision whether or not to activate Google's SafeSearch filter.
test_cookie Google Doubleclick Targeting Session Checks whether your browser supports cookies.
UserMatchHistory LinkedIn Targeting 30 days Tells Linkedin about your activity on our site, so they can show you relevant ads.