Cookie policy

What is a cookie?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to these websites – or visit other websites that use the same cookies – they recognise these cookies and therefore your browsing device.

Cookies help websites to do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

What types of cookies do we use?

The type of cookies used on this website can be put into one of four categories based on the International Chamber of Commerce (ICC) guide for cookie categories: Strictly Necessary, Performance, Functionality and Targeting.

Strictly Necessary Cookies – These cookies are essential in order to enable you to navigate our websites and to access secure content. Without these cookies, services you have asked for, such as internet banking facilities, cannot be provided. These cookies don’t gather information about you for profiling or targeted marketing purposes.

This category cannot be disabled using the cookies preference selection on this website.

Performance Cookies – These cookies collect anonymous information about how visitors use our websites, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect personally identifiable information; the information collected is anonymous and is only used to improve the performance of our websites.

These cookies are not used to target you with online advertising and without these cookies we cannot learn how our website is performing, and make relevant enhancements that could help improve your experience when using our online services.

Functionality Cookies – These cookies allow our websites to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. These cookies can also be used to remember customisation changes that you may make (for example text size or fonts). They may also be used to provide services you asked for such as watching a video or commenting on a blog. The information these cookies collect is anonymous and cannot be used to track your browsing activity on other websites.

Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.

Targeting Cookies – These cookies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with adverts that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don’t usually know who you are.

Disabling these cookies will not stop online adverts from being displayed to you. However without these cookies, online adverts you encounter may be less relevant to you and your interests.

To find out more about the cookies in each category, read the full list of cookies used on our websites.

Control cookies we use

You can use the control below to change the types of cookies we use on the Barclays Channel Island and Isle of Man website. 

Cookies in emails

In addition to the cookies we use on this website, Barclays also uses cookies and similar technologies in some emails and push notifications. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email. 

The word cookie is often used as a general term to describe a number of technologies, all of which have a similar purpose. This page explains a little bit more about the types of cookies we use in emails and the choices you have in terms of accepting or rejecting them.

We use cookies in some of our emails. They help us to understand a little bit about how you interact with our emails, and are used to improve our future email communications.

If you have configured your computer to automatically display images, or if you have added us to your email "address book" (or "safe senders" list), or if you have configured your computer to have "weak" security, cookies might be set at the same time as you download, open or read an email from us. If you would prefer for this not to happen, you should disable the automatic displaying of images, or remove us from your address book or strengthen your security settings.

This list may be updated from time to time, you should check back on a regular basis for changes.

The types of ‘cookies’ we use

Web beacons

A web beacon is a tiny, invisible image placed within an email message that tells us whether you have opened an email, how often you have opened it, how you interacted with the email (such as the time you spent reading the email), which email software and web browser you used, which device you used and your IP address. We also use web beacons to help us display emails in the best format for your device.

Link tracking

Our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links you will be automatically redirected to the server of our mailing company which logs the click. From there you will be redirected to the relevant page on our website. This process enables us to understand who has clicked through from an email to visit our website. We use this information to tailor future messages to you.

Cookies

Our process for delivering emails may cause cookies to be set, when you download images or when you click on a link.

Making choices about cookies

If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you've added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.

More information

Information about cookies: http://www.allaboutcookies.org
Internet Advertising Bureau: Guide to online advertising and privacy
International Chamber of Commerce United Kingdom: ICC UK cookie guide [PDF, 284KB]

All of the external sites you can reach through this website are here to help you. However, we must tell you that we accept no responsibility or liability for the content, accuracy or availability of any external site you may come across.