Online banking

All your banking in one place

Access all your accounts when it suits you - no queues, no need to book appointments and no closing hours.

What you can do online

Key benefits

  • See all your accounts and balances in one place
  • Securely upload and store your personal documents using Barclays Cloud It
  • Contact our support team 24/7.

Do more with PINsentry

  • Make international payments
  • Transfer money, pay bills and pay someone new
  • Change your personal details, log in details and preferences
  • See how you can use PINsentry.

Please note: The online banking services described on this page are only available to our personal and Premier banking clients.

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New to online banking?

Register for online banking for 24/7 access to your money.

Call us on 01624 684 444*


PINsentry is a device that generates unique 8-digit codes, giving you added protection to your accounts as well as access to all our online services.

  • Step 1
    Log in to Barclays Online Banking using your passcode and memorable word.

    Step 2
    Select the account services menu and choose ‘Upgrade to PINsentry’.

    Step 3
    Once you’ve received your PINsentry card reader, go to the Online Banking login page and select ‘Log in using PINsentry card reader’.

    Step 4
    Enter the last 4 digits of your debit card into Online Banking.

    Step 5
    Place your debit card into the PINsentry card reader and press ‘IDENTIFY’. Enter your PIN and press ‘ENTER’.

    Step 6
    An 8-digit code will appear on the screen of your card reader. Enter this code into the Online Banking login page and click log in to Online Banking.

  • Step 1
    Download the Barclays app. Once registered, Mobile PINsentry can take up to 10 days to appear in your app.

    Step 2
    Log in to the app using your unique passcode.

    Step 3
    Tap on your account management menu in the top left-hand corner of your app. You’ll then see the option for Mobile PINsentry.

    Step 4
    To log in to Online Banking using Mobile PINsentry, tap ‘IDENTIFY’ on your Mobile PINsentry. This will generate a unique 8-digit code.

    Step 5
    Go to your Online Banking login page and select the ‘Log in with mobile PINsentry’ option. This will prompt you to enter the unique 8-digit code generated by your Mobile PINsentry.

    Step 6
    You’re now protected and can start using our full range of services in Online Banking.

  • Identify
    This is used to identify you when making changes to your account details. For example, you’ll be asked to use ‘IDENTIFY’ for:

    • Setting up Text Alerts
    • Changing your address
    • Making payments to new people or businesses
    • Managing regular payments
    • Changing your login preferences/personal details.

    If you've made a payment to someone new in Online Banking, you'll be asked to sign the payment. The process is similar to logging in – you'll get full instructions when you're making your payment.

    This is used to verify your identity when setting up a new Barclays service. You’ll be asked to use ‘RESPOND’ to:

    • Register for the Barclays app
    • Register for Pingit